Legal

Privacy Policy

Your privacy matters to us. This policy outlines how SilverPoint Technologies collects, uses, and safeguards your personal information.

Last Updated: October 1, 2026 5 min read

Information We Collect

We collect information that you provide directly, as well as data gathered automatically when you interact with our website and services.

Information you provide:

  • Name, email address, phone number, and company name when you fill out contact or inquiry forms.
  • Project details and requirements shared through our consultation forms.
  • Resume, cover letter, and professional information submitted through career applications.
  • Payment and billing information for contracted services.
  • Any additional information you choose to share in communications with us.

Information collected automatically:

  • IP address, browser type, operating system, and device information.
  • Pages visited, time spent on pages, and navigation patterns.
  • Referring website URLs and search terms used to find our site.
  • Cookies and similar tracking technologies (see Section 4 for details
     

How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide the services you request.
  • To communicate with you about projects, updates, and support.
  • To process job applications and manage our recruitment pipeline.
  • To improve our website, services, and user experience through analytics.
  • To send periodic newsletters and marketing communications (with your consent).
  • To comply with legal obligations and protect our legitimate business interests.
  • To detect, prevent, and address technical issues or security threats.

    Note: We will never sell your personal information to third parties. Your data is used solely for the purposes outlined in this policy.


 

Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us with hosting, analytics, email delivery, and payment processing — bound by confidentiality obligations.
  • Legal Requirements: When required by law, subpoena, court order, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
  • Protection of Rights: When necessary to protect our rights, privacy, safety, or property, or that of our users and the public.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data.

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly (e.g., session management and security).
  • Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve our content and performance.
  • Functional Cookies: Remember your preferences such as language and region to provide a personalized experience.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our servers.
  • Secure server infrastructure with regular security audits and vulnerability assessments.
  • Access controls and authentication protocols to limit data access to authorized personnel.
  • Regular backups and disaster recovery procedures.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

  • Contact form submissions: Retained for up to 24 months after the last communication.
  • Job applications: Retained for 12 months after the recruitment process concludes, unless you consent to a longer period.
  • Client project data: Retained for the duration of the business relationship and as required by applicable law.
  • Analytics data: Aggregated and anonymized analytics data may be retained indefinitely for trend analysis.


 

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Restriction: Request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: Request your data in a structured, commonly used, machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided at the bottom of this page. We will respond to your request within 30 days.


 

Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.


 

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.


 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.